We are committed to the protection of your privacy. Our privacy policy and practices are detailed below and we ask you to read them carefully.

Information Collection, Use, and Sharing

You may be required to provide personal information such as your name, your e-mail address, your contact address, your phone number as well as other information that you may wish to supply, for the following purposes:

• To contact us;
• Completing an application form as required by an Authority the services relates to;
• To subscribe to our mailing list, submit feedback forms, take part to surveys, receive our newsletter and updates of our privacy policy etc;
• To request an action or  make a payment;

Correspondence will be recorded in order to provide service references and to assist in our staff development.

We will use your information to provide the services you apply for as well as to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to submit a form, to obtain a document, to contact document issuing Authorities etc.

We implement a variety of security measures to protect your personal information from loss, unauthorized access, destruction, misuse, modification or disclosure. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only the professionals who need the information to perform a specific job (for example, billing or submitting a form to a relevant Authority) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Payment

Any contact information (like name and shipping address) and financial information (like credit card number, expiration date) that you will provide, will be used for billing purposes as well as to contact you in case it is needed.

Cookies

We may use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site, enhance the experience and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site.  Using cookies is in no way linked to any personally identifiable information on our site.

By logging in, you are providing your consent for us to use cookies in the ways described in this Privacy Policy, however, you may delete any of these cookies or disable the use of them by changing the settings of your device at any time if you wish .

Correcting your personal information

You have a right under the Privacy Act to access the personal information we hold about you and also to request corrections in order to ensure that the information you chose to supply to us is always accurate, complete and updated. Please contact us via email for changes and corrections.

Third Parties

Third parties may be used to provide essential services for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personal information for any other purpose.

Your Consent

By using our site, you consent to our privacy policy. 

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. This policy may be amended and/or updated at any time to reflect changes in our practices or current legislation. You are encouraged to visit our site regularly and review our Privacy Policy.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using any of the methods detailed below.

Email:          [email protected]

Phone:        1800 ENTAXI (1800 368294)

Fax:             03 9827-0700